How to Get Back Into Your Host Dashboard
Go to Find your event, enter the email address you used to create the event, and type the 6-digit code sent to that inbox. You then see every event created with that address and can open its dashboard.
Event Capsule Team · Updated
Use Find your event
Host access is tied to the email address used when the event was created, not to a password. If the dashboard link is lost, you can get back in from the Find your event page.
- Open Find your event and enter the email address you used to create the event.
- Check that inbox for a 6-digit confirmation code from Event Capsule.
- Enter the code on the same screen.
- You then see every event created with that email address, with its upload window and reveal time, and a button to open each dashboard.
Things worth knowing
- The confirmation code expires 10 minutes after it is sent.
- Codes are single use — request a new one if you have already used or lost the last one.
- There is a short cooling-off period between requests, so wait a few seconds before asking for another code.
- Only events created with that exact email address are listed. A different address means a different set of events.
If no events are listed
The most common cause is a different email address — a work address instead of a personal one, or a typo made at creation. Try the other addresses you use before assuming the event is gone. Nothing about the event or its photos changes while you are locked out.
What you should see
After entering a valid code you land on a list of your events and can open any host dashboard directly, with the QR code, guest link, moderation tools and download in place.
Still can't get in?
If the code never arrives, see why a confirmation code isn't arriving. Otherwise contact us from the contact page with your event code.